General Terms and Conditions and Conditions of Participation of the Hackbrett Online Festival


Hackbrett Online Festival 2.0, October 23 and 24, 2021


Carmen Amrein ("Promoter")


These general terms and conditions ("GTC") apply to participation and the associated ticket sales for the above event, organized by the above organizer. Deviating terms and conditions of the participant are not valid.

The organizer reserves the right to make changes and additions to these regulations. Possible changes and additions become valid through publication on this website.



The general terms and conditions regulate the legal relationship between the organizer of the “Hackbrett Online Festival” Carmen Amrein, hereinafter referred to as the organizer, and the participants. They are part of the contract for the purchase of festival tickets.

Admission/opening times of the events

The workshops and events are usually opened 3-5 minutes before the start of the event. Before that, the participants are in the waiting room and are all connected together. For dramaturgical reasons, the admission time can be postponed.

festival tickets

According to § 19 paragraph 1 UStG (small business regulation), no sales tax is charged on the ticket prices.

Tickets can only be purchased online at . 

At all events as part of the Hackbrett Online Festival, latecomers may not be admitted to the Zoom Meeting immediately.

All festival tickets can be bought online until Thursday, October 21, 2021 at 12 noon. After that, only Sa/So/Festival passes plus a processing fee will be sold until Friday, October 22, 2021, 10 p.m. The concert tickets can be purchased until Saturday afternoon, but a processing fee will also be charged from Thursday, October 21, 2021 at noon.


The following are entitled to buy discounted tickets: people under the age of 18, pupils, students, trainees, severely disabled people and people on welfare. We appeal to the honesty of all participants to purchase the tickets according to their actual affiliation.

Online sales

The tickets ordered online are paid for using one of the payment methods offered on . If the purchase and payment process is successful, you will receive a confirmation email about the conclusion of the purchase contract. In a further email you will receive the access links and the workshop documents for the events purchased in the week before the festival. Passing on the access links to the events is not permitted.

If you lose your access data, please send us a quick reply to  


If the participant is prevented from doing so, it may be passed on to another person after consultation with the organizer. Please write to 

Refund for technical problems

The organizer and the speakers will endeavor to ensure a stable internet connection. If there are temporary or major cancellations of events due to technical difficulties on the part of the organizer, the participants will be reimbursed the following proportionate amounts (the organizer reserves the right to withhold a small amount for the preparation costs):

  • Connection failures with a total duration of between 5 and 30 minutes: 40% of the event price 

  • Connection failures with a total duration of more than 30 minutes: 80% of the event price

The organizer is not liable for technical problems on the part of the participants that make participation in the events completely or partially difficult or impossible. The participants are responsible for creating the necessary technical requirements (mailbox with free storage space for receiving the e-mails, current version of an Internet browser) in order to take part in the events. We therefore recommend our participants to test their internet connection, watch the explainer video and attend our “Warm Up” event on Friday evening.


Purchased tickets can be exchanged or returned up to and including February 21, 2021. No additional fees will be charged for exchanges. If you choose a higher-priced ticket, the difference must be transferred promptly. If you choose a cheaper ticket, the organizer will refund the difference. A cancellation fee of 50% of the purchase price will be retained for the return of tickets.

Tickets purchased after February 21, 2021 cannot be exchanged or refunded. Cast and program changes do not entitle the holder to return or exchange tickets.  

Cancellation of the events 

For urgent reasons, the organizer may, within a reasonable period of time,  cancel events. This also applies to supporting and evening programs. 

If the event is canceled, the organizer will refund the full amount of the payment made within 14 days. Additional costs incurred by the participant will not be reimbursed.

Copyright and Other Rights 

The lectures and event documents issued are protected by copyright and may only be used for personal use. Rights of use are only transferred by express written granting of rights of use. Duplication, distribution, processing or public reproduction of any kind is not permitted and requires the written consent of the organizer.

Privacy Policy

The personal data recorded during the first order as well as later changes to the personal data are used and saved to process the order. Order processing means in particular the execution of reservations, bookings and payments. 

The participant agrees that his data will be stored electronically for the purpose of payment processing. Personal data are generally not passed on to third parties.

The organizer is not responsible for the protection of data collected during the events by the video transmission service provider.

Final Provisions 

The law of the Federal Republic of Germany applies exclusively, excluding the UN sales law. Place of jurisdiction is Munich. 

Should individual provisions of this contract be ineffective or lose their effectiveness due to a circumstance that occurs later, the validity of the rest of the contract remains unaffected. In place of the invalid contractual provisions, a provision comes closest to what the contracting parties would have wanted if they had considered the point in question. The same applies to gaps in this contract.