FAQ

Help topics:

 

Use zoom on the PC:

1. Download and install the Zoom client

For stability reasons, we recommend downloading the Zoom desktop client, which you can download here: https://zoom.us/download

2. Join the Zoom meeting

For each workshop you will receive a link to join by email. (Day and festival pass holders receive a link to the material collection and can join the meetings of their choice by clicking the Participate button)

3. Audio settings

Zoom provides a range of audio settings for a better audio experience. Please use the setting "Show Activate Original Sound in Meeting Option" and then switch on the original sound in the top left corner of the image display.

 

Use zoom on the tablet:

1. Install the Zoom app

The Zoom Cloud Meeting app is required to use Zoom with mobile devices.

2. Join the Zoom meeting

For each workshop you will receive a link to join by email. (Day and festival pass holders receive a link to the material collection and can join the meetings of their choice by clicking the Participate button)

3. Audio settings

For a better sound experience, please activate the original sound in the app settings (gear symbol on the start screen of the application).